EPOS and mobile POS
The LS Central POS runs on your favorite computer, tablet or mobile device, so wherever you are, you can:
- Process secure, EMV and PCI compliant payments with the Pago Pay functionality.
- Assist shoppers with product information.
- Perform critical back office and inventory functions.
- Check product availability across all stores and warehouses and order items
Sell at the POS in offline mode
Patchy internet connection? No problem. While most cloud-based retail POS don’t work without an internet connection, leaving you unable to process sales if the internet goes down, with LS Central the POS also work in offline mode. This means you can always be operational, and go on with your business selling products and serving customers even when there is no connectivity.
Boost sales with assisted selling
By running the POS in clienteling mode, you can empower store employees with access to your entire catalog. The highly engaging visuals provide assisted selling, sparking interest and conversations. With the clienteling view, which is available in every version of LS Central, you can:
- Browse and show products in all your store locations, warehouses, and even your vendors’.
- Compare items side by side, alongside detailed product information.
- Help customers find exactly the item and style they want.
- Give highly personalized and engaging sales advice.
And more…
Design a loyalty program that makes customers smile
Whatever your loyalty strategy, with LS Central you can design a program that helps you achieve your goals and grow customer engagement.
- Create different tiers with specific benefits.
- Set rules on how to collect and spend points.
- Segment customers based on their habits, interests and history, and send each group targeted offers, discounts, vouchers.
- Create ad hoc campaigns for specific channels, customer groups or locations.
- Encourage customers to try new products with relevant, personalized recommendations.
Understand your customers
One of the greatest values of a loyalty program is the ability to understand better your customers’ preferences and predict their behavior.
- Spot trends, identify micro-segments and anticipate demand.
- Improve your marketing campaigns based on your customers’ habits and tastes.
- Discover what vouchers and offers are redeemed, when and how.
- Optimize your stock mix and distribution.
- Capture customer data on all channels across your enterprise and use this information to build a relationship.
Optimized omni-channel experiences
Whether your customers shop in your physical stores or on the eCommerce, you can track their spending and preferences, and send personalized offers and meaningful communications.
- Design a tiered loyalty program to encourage repeat purchases online and in-store.
- Decide if a promo is only for those shopping online, in store or for everyone.
- Send custom offers and voucher on birthdays, or to VIP loyalty members.
- Let customers check what products are available and where.
- Allow customers to shop online and pick up or return products in-store.
And more…
Stock replenishment is a vital process in retail. An effective inventory replenishment software can help you purchase the right amount of stock and distribute it optimally, ensuring customer satisfaction and long-term profitability. LS Central for retail includes a sophisticated suite of replenishment and supply chain management tools. Free up capital by purchasing the correct amounts of stock for each item group and variant, optimize availability with intelligent item allocation across your chain and reduce the risk of out-of-stock and overstock situations.
Automatic replenishment with forecasting
Purchase items in the right quantities and distribute them to the stores where they are needed, with no effort – it’s all automated. LS Central uses sophisticated calculations that account for sales history and sales velocity to:
- Reduce costly out of stock situations that result in poor customer experiences.
- Minimize handling and transport costs using thresholds.
- Ensure shelves never look empty with “display stock” thresholds.
- Calculate replenishment across legal entities – ideal for international or multi-company retail chains.
- Provide real-time visibility into sales and stock across your whole company.
Manual replenishment with allocation planning
Easily allocate stock across your stores in a plan-driven way. You decide the strategy behind how items should be pushed to the stores at the start of the season, and recalled at the end of season. The system then helps you allocate the stock, calculating the most optimal distribution across your chain based on two rules:
- Allocation rule. Using sales history, the system calculates how much stock each store location should receive.
- Variant weight curve. Based on sales history, the system suggests the most effective mix of variants (color, size, model, etc.).
Store stock redistribution
Move items from stores experiencing lower sales to store locations with stronger demand. Balance the stock available in your supply chain network, maximize sales and grow margins. The store stock redistribution functionality is especially useful:
- When you have no stock left in your warehouse, and need to fulfill demand in specific store locations.
- For seasonal items: sell as many items as you can at full price, or minimize revenue losses coming from discounting.
- To spot opportunities: see where there is demand in your store network, and where you are overstocked.
- To optimize stock transfers: find the most efficient transfer options automatically based on transportation time, distance and costs.
And more…
The best way to run your eCommerce platform is with the same software solution you already use to manage the rest of your retail business. With LS Central for retail, you can simplify your life as an omni-channel retailer, and at the same time give your customers the freedom to choose when, where and how to browse and shop your products.
On your eCommerce website, customers can check real-time stock availability, buy items to pick up in-store or get delivered, and see personalized recommendations, special offers and promotions. Whatever your omni-channel strategy, you can easily deliver it when you use one software solution that unifies all sales channels.
Be a retailer customers can trust
With a unified commerce system, all your business information (from prices, to items, to inventory availability) is maintained in one place, the ERP. All the touchpoints, including your eCommerce portal, communicate with it, and pull up information in real time. You don’t need to click anywhere, or import any data: the system does it, automatically. With zero effort, the information you show on your website is always consistent and up to date. So you won’t risk disappointing customers by selling them an item that is already out of stock.
Use a pre-set integration to your eCommerce site
We have partnered with some of the best-known global eCommerce platform providers to offer you out-of-the box integrations to Adobe Commerce (Magento) and Shopify.
We have already done the hard lifting – you can just enjoy the seamless communication between channels and the single, clear view of your customers and products.
Zero effort, no costly integrations, no time wasted. It’s on us.
True omni-channel shopping
Let your customers decide how, where and when they want to order and receive their purchases. With LS Central, all your channels are in sync, and you can manage them as one – exactly what your customers expect from you. Easily offer:
- Click & collect: buy online and pick up in store
- Buy online and get the items delivered
- Return items bought online in any physical store
- Exchange products bought online in any store
- Collect and use loyalty points in the eCommerce and physical stores.
And more…
Build loyalty, predict the behavior of competitors and markets, and design promotions that drive returns, thanks to reliable and timely insights into your business performance.
LS Central gives you a meaningful, actionable view of your enterprise, exactly when you need it. The unified commerce system collects all data in a consistent form in one place. This means you can have the insights and reporting you need whenever you want it.
The system also offer advanced data analytics and Business Intelligence (BI) through its LS Insight functionality. In the graphical dashboards you can see at a glance what products and locations are driving revenue, evaluate where you should spend, and understand how to prevent losses. The built-in intelligence helps you predict what consumers will want tomorrow, and how you should act to stay ahead.
Monitor your KPIs, easily
Focus your investments where they’ll have the highest impact. Personalize the dashboards to visualize the data that matters to you in your preferred graphical way, and track your success easily, without having to compare lines of data.
- See your top selling items in each store location, and make sure you always have sufficient stock.
- See slow-moving items per store and decide if they should be shipped to another store location.
- Track and compare productivity per time period, employee, store and area.
- Understand how to set your pricing to grow sales and margins.
- Get the information you need, fast: type a question about your data and get a visual representation of the answer.
- Let the AI find patterns you wouldn’t have spotted.
Get analytics intelligence with minimum investment
LS Central includes LS Insight, a cloud-based Business Intelligence suite powered by Microsoft Power BI and available as software as a service (SaaS). It’s part of the package, free of charge. This means you get to enjoy all the capabilities and opportunities of AI-powered business analytics without the traditional capital or time investment.
- No need for in-house data analysts. Analyze, slice and interact with your data using a graphical interface and drag and drop motions.
- No need for special hardware. View your dashboards and reports on a browser.
- No need for security experts. Your data is properly stored and securely backed up in the Microsoft cloud.
- Cut the implementation time from 6-12 months for a traditional warehouse to 1-2 days deployment time.
- No commitment. Unlike most advanced BI software, ours comes free with LS Central.
Empower remote teams
Support remote workers by giving them access to the business data and insights they need in real time. LS Insight runs in the cloud, so everyone can be on the same page, whether they are in the office or working remotely.
- Securely access real-time business data and insights anywhere you are.
- View your reports and dashboards on any browser.
- Share insights and reports with specific users.
- Know what sells and what doesn’t, when and where.
- Compare locations using current information
- Set alerts for specific KPIs and react quickly to change and new opportunities.
And more…
Retail workforce management software facilitates team communication and empowers store and franchise managers to manage their resources within the budget.
In the LS Central Staff Management functionality, you can plan and distribute staff rosters, oversee and approve work hours, handle absences like vacations or sick days easily, and gain a clear overview of timetabling and costs, and how they compare to budget.
Reduce manual jobs, save time
Access time registration, budgeting and planning information in one central place.
- Automate staffing and distribution planning based on conditions, including employee availability.
- Track worked hours and salary costs compared to the plan.
- Identify growing salary costs before they become a problem.
- Quickly identify errors or fraudulent activity.
- Easily make last-minute schedule changes.
Clear information and communication
LS Central Staff Management includes an employee portal, a communication and planning tool where staff can:
- See upcoming shifts and review schedules.
- Monitor their hours and comment on them.
- Communicate with their managers.
- Request to work on specific days, ask for shift changes or time off.
- Accept or decline work requests.
The system immediately alerts managers of any requests that need addressing.
Plan resources effectively
Plan the optimal number of employees in each role per day, location and shift. You can also let the system help you plan for special occasions or events. The system can
- Automatically adjust role budgets based on information on finance, purchasing or sales activity.
- Send alerts to managers if more or fewer staff members are needed.
- Use sales history, warehouse activity, and predicted traffic due to active offers and promotions to forecast staffing needs.
- Use external factors, like weather forecasts or the presence of a large conference or sports event, to forecast staffing needs.
And more…
Make data-driven decisions, improve collaboration, boost productivity, and make your retail business run smoother.
LS Central extends Microsoft Dynamics 365 Business Central, a robust ERP hosted in the highly dependable and secure Microsoft cloud.
Eliminate legacy systems or complicated integrations. With LS Central you get all the benefits of Microsoft Dynamics 365 ERP with additional advanced retail functionalities (like POS, loyalty, eCommerce and more) all in one unified software solution.
LS Central + Business Central = a unified solution to manage your retail business A to Z
LS Central and Microsoft Dynamics 365 Business Central work as a single software.
You get a single, consistent environment, with the same user experience. Information is collected in one database and flows seamlessly, and automatically, between Business Central and LS Central and back.
No need to click buttons: close a sale, or process a return, and it’s instantly recorded in the General Ledger. Change a price or item quantity, and all POS are automatically updated.
Add on to your software to stay productive and competitive
Business Central is built to be expandable, to cater for your needs today and tomorrow.
- Work with the whole Microsoft 365 suite: Business Central is fully integrated with the Microsoft suite of productivity applications, from Office 365 to PowerApps. Finish your tasks faster, and don’t waste time looking up and moving information across separate applications.
- Expand your functionality with apps: if you need specific functionality for your region or industry, or have other special requirements, you can plug into the certified add-ons offered by the Microsoft partner ecosystem in the Microsoft AppSource marketplace.
Cloud ERP for agile, international businesses
Business Central runs in the cloud. It is an ideal choice for fast-growing and agile retailers, for international chains, and for enterprises that need real-time access to their data to empower their employees across roles, locations, and languages.
- View your information on the go, or from your remote office on your favorite Windows, Android, and iOS device.
- Eliminate language barriers: Business Central supports 25 languages.
- Access only the data that matters to your business role. Administrators can define and manage what each user type can see and do in the user interface.
- Store and transmit your data safely within your enterprise through the Microsoft datacenter encryption.
And more…